| Are there any extra costs? For example administration charges or a late check-in charge? |
| There are no extra costs or fees to pay. |
| Are the rates inclusive of all taxes? |
| Yes, all taxes including city taxes are included in our rates. |
| Is the rate per apartment or per person? |
| Rates are always per apartment. Please ensure that you choose the correct typology, i.e. the correct number of persons who will be staying there. |
| Does the rate include all utility costs, such as heating, water and electricity? |
| Rates include all utility costs, including air conditioning. |
| Is cleaning included in the rates and if so, how often is the apartment cleaned? |
| The apartment is cleaned before check-in, but unfortunately this service is not available during your stay. |
| When can I check in and when do I have to check out? |
| Check-in is from 12.00hrs and check-out is until 10.30hrs. |
| Do I pay when I check in or when I check out? |
| You should pay when you check-in. |
| Can I pay by credit card? |
| No, payment must be made in cash. |
| Do I have to pay a deposit in advance? How much is it and how can I pay? |
| No deposit is necessary. You will pay the whole fee when you check-in. However, please note that we do require your credit card to guarantee the booking. |
| How much is the caution deposit and what is the process? e.g. how do I pay, when do I receive it back? |
| No caution deposit is necessary. |
| Are there special rates available for long stays? |
| Yes, special offers are available. Please take a look at the apartment's rates page for further details. |
| What are the terms of the cancellation policy? |
| Please take a look at the apartment's rates page for details of the cancellation policy. |
| Do I have 24-hour access to the apartment? |
| Yes, you will receive your own key to the apartment, so that you can access it whenever you wish. |
| Can I receive the owner's contact details in case of an emergency regarding the apartment? |
| We will send you the owners's contact details as soon as the booking has been confirmed. |
| Which languages are spoken by the owner? |
| Italiano and English. |
| What floor is the apartment on and is there a lift/elevator? |
| The apartment is on the ground floor of a 5 storey building, which has a lift/elevator. |
| How many rooms does the apartment comprise of? |
| The apartment comprises of 1 bedroom(s), a combined kitchen/living area and 1 bathroom(s). |
| Are cooking facilities available? |
| As the apartment has a small kitchen area (including cooker and fridge), you can prepare most types of meals. |
| Are bath towels and bed linen supplied? |
| Both bath towels and bed linen are supplied free of charge. |
| Is there a safety deposit box available? |
| Yes, a safety deposit box is available in the apartment and is free of charge. |
| Are cots/cribs available? If so, is there an extra charge for it? |
| Yes, cots/cribs are available at a charge of 50 Euros per stay. |
| Are pets welcome? |
| Yes, small pets are welcome. |
| Is parking available at the establishment and if so, do I have to reserve prior to arriving? |
| No, the apartment does not have its own parking space/garage, but there are parking facilities nearby (20 metres). |
| How much does parking cost? |
| Parking costs between 20 and 25 Euros per day. |
| How close are the nearest public transport facilities? |
| Train: Stazione Termini - 500 metres. Underground/Metro/Tram: Barberini - 50 metres. Bus stop: 50 metres. |
| How far away is the nearest supermarket? |
| The nearest supermarket is 5 minutes away on foot. |